During Thursday’s Long Island Rail Road committee meeting, President Patrick Nowakowski announced a new “Performance Improvement Plan,” or “PIP,” to combat a recent decline in service.
Continue reading “L.I.R.R. launches “Performance Improvement Plan” while service slumps”
On Friday morning, the M.T.A. announced eight winners of its Genius Transit Challenge, after receiving almost 438 proposals across three categories from individuals and companies for how to fix the subway system.
Continue reading “M.T.A. crowns eight “Geniuses,” with ideas to fix subway service”
In addition to inspecting its own equipment, Con Edison, by an unusual ruling of the New York Public Service Commission, is being compelled to perform maintenance and upgrades on subway electrical equipment owned by the M.T.A.
Continue reading “Power Struggle: ConEd forced by regulator to inspect, upgrade M.T.A. equipment”
Many E, F, N, Q, R and W riders had a rough ride Tuesday morning with signal issues clogging up the line.
On Friday morning, and again on Monday evening, smoke conditions caused delays for commuters.
Continue reading “Smoky situation: Two subway track fires lead to delays”
One could say that New York City’s subway trains are here, there, and everywhere: new analysis by The Big Board of agency data from January 2018 has found that fewer trains are running than scheduled, as well as train bunching, has often left commuters waiting for twice as long as they should be.
Continue reading “Out in the cold: Irregular subway ops leads to longer wait times”
The M.T.A., after a public outcry over the shutdown of the credit/debit card function on MetroCard machines, during Super Bowl weekend, has rescheduled the maintenance to take place over just six hours this Saturday.
UPDATED:
The M.T.A. has reversed course, and is saying that the shutdown will not occur this upcoming weekend. Instead, it will take place a week later; the agency promised “more to come” for riders next Monday.
Late Wednesday afternoon, the M.T.A. announced that its MetroCard vending machines would not be taking credit or debit card transactions this weekend.
Continue reading “[Updated] MTA ditches plan to turn MetroCard vending cash only”
The plan to upgrade the subway’s Flushing Line to Communications Based Train Control, in order to facilitate more frequent train service, is running almost twenty months behind schedule and nearly 38 million over budget, with more delays likely in the future.
Continue reading “New 7 train signals almost two years late, 38 million over budget”
The M.T.A.’s Access-A-Ride paratransit service, the largest in the nation, appears to be mishandling many customer complaints, according to an audit released by New York City Comptroller Scott Stringer.
The audit, the second in less than two years, follows a period of intense frustration from Access-A-Ride (AAR) users, who frequently come in droves to M.T.A. board meetings to voice their concerns.
Continue reading “City Comptroller: Access-A-Ride not properly tracking rider complaints”
